Turn Telegram into your support chat
Site Chat on Telegram brings a fast, friendly chat widget to your site and delivers every message straight into your Telegram group — with optional OpenAI replies and seamless human handoff.
Everything you need to run support from Telegram
A focused feature set that ships with the free plugin — no upsells, no SaaS.
Instant notifications
New messages from the widget land in your Telegram group in real time, each chat as its own topic.
AI replies with OpenAI
Custom system prompt and post-aware context. Hand the conversation over to a human in one tap.
Customizable widget
Pick colors, manager avatar, welcome message, and choose exactly where the widget appears.
Working hours
Define the days and hours you're available. Visitors see the right status without you doing anything.
Auto-replies
Match keywords to canned answers. Cover the FAQ basics automatically before a human steps in.
Secure by default
All traffic between your site and Telegram is encrypted. No third-party chat infrastructure to trust.
Smarter answers, on autopilot — until a human is needed
Connect your OpenAI key and let the assistant handle first responses with the same tone and knowledge as your team.
- ✓Custom system prompt. Teach the AI your tone, your rules, your edge cases.
- ✓Content-aware. Select WordPress posts to ground answers in your actual docs.
- ✓Seamless handoff. Take over from Telegram the moment the AI hits its limit.
- ✓One unified inbox. AI and human replies live in the same Telegram thread.
Live in under five minutes
No SaaS account, no third-party server. Just your WordPress site and a Telegram bot.
Install the plugin
Add Site Chat on Telegram from the WordPress.org repository and activate it.
Create a bot
Talk to @BotFather, send /newbot, and copy the token into the plugin settings.
Add bot to a group
Enable topics, add the bot as admin with topic permissions, and pick the group in settings.
Start chatting
Customize colors, avatar, hours. The widget goes live the moment the webhook is active.
Loved by WordPress site owners
★★★★★ 4.6 out of 5 on WordPress.org
"What an amazing plugin! Absolutely love it. By far the easiest and cheapest way to add a customer chat to a website!"
"Light and functional. Developers are responsive. Good luck growing the feature set!"
"Great plugin. Exactly what the site needs. Simple and clear — please keep working on it!"
Ready to turn Telegram into your support desk?
Free, open-source, and trusted by 100+ active sites.